Store Manager

Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture

Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

Modeling, enforcing and providing direction and guidance to associates

Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues

Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing

Monitoring and adjusting resources as the business dictates to support customer needs and workload demands

Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results

Managing talent, including hiring, training, developing, and supervising

Accomplishing multiple tasks within established timeframes

Training, monitoring and reinforcing company policies, procedures, standards and guidelines

Adhering to company safety policies and ensuring the safety of associates and customers

Other responsibilities as assigned