Intake Coordinator (Remote) Needed

Posted on: 01-27-2026 08:15 AM PST

Job Description:

Be the first point of contact for new families interested in services
Collect intake information and enter it into our system accurately and efficiently
Follow up with families via phone and email to keep the intake process moving
Coordinate with our clinical and administrative teams to ensure a smooth handoff
Assist with insurance verifications and intake paperwork
Answer questions about our services, insurance, and process (we’ll give you scripts and support)
Track all incoming inquiries and manage follow-ups with care and professionalism
Help schedule initial assessments and connect families to the right clinical team
Stay on top of deadlines, documentation, and family communication
Be a voice of calm, warmth, and efficiency for every parent you talk to

Job Requirements:

Have experience in healthcare, ABA, behavioral health, or a client-facing administrative role
Are confident on the phone and able to guide conversations with empathy and clarity
Know your way around spreadsheets, CRM systems, or EMRs (or are quick to learn)
Can juggle multiple moving pieces without breaking a sweat
Are a natural problem-solver who stays organized and detail-oriented
Thrive in a remote work environment and can stay accountable to your time
Want to make a meaningful difference in the lives of children and families

Website:

ID:

JOB-68705

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