Hospice Intake Coordinator/QA Needed - Պահանջվում է Intake Coordinator/QA - Burbank, CA

Job Summary
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Astra hospice Care Inc. has the opportunity for you!

We are a locally owned Hospice& Palliative business that has an exceptional culture, and we are looking for great talent who can work in a fast-paced environment; who have exceptional skills in communication, organization, and making decisions; and who are people persons!

We offer paid training and development opportunities, and a competitive salary.
The Intake Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide the “best in-home hospice and palliative care” experience for clients and employees.

Duties and Skills

Plays an integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly managed.

Performs various supervisory activities for scheduling appropriate nurses to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties.
Assist with recruiting, hiring, onboarding, training, and personnel management.
Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
The ideal candidate has prior experience working in the home care industry or medical office setting.
Must be able to work with others in a team setting.
The desired candidate will possess the following:

High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Must be able to collaborate with office staff.
This role is essential for ensuring that patients receive timely and effective care while maintaining high standards of accuracy in documentation and communication within the healthcare environment.