Certified Medical Assistant Needed- Hybrid Primary Care Practice - Burbank, CA

Posted on: 08-31-2026 09:10 AM PST

Job Description:

Our Medical Office is seeking an experienced, motivated, and highly organized Medical Assistant (MA) to join our dynamic and rapidly growing primary care practice. We are looking for a dependable team member who is comfortable working in a fast-paced environment, managing multiple priorities, communicating with a diverse patient population, and supporting healthcare providers with both clinical and administrative responsibilities.

This is a hybrid Medical Assistant position with a significant focus on remote patient coordination and office-based administrative and clinical support. The ideal candidate is proactive, detail-oriented, professional, and able to work independently while remaining an effective member of the clinical team.

Position Responsibilities
The Medical Assistant will support the day-to-day operations of Family First NP Medical Office and assist providers in coordinating patient care. Responsibilities include:

Coordinate patient intake and collect necessary medical and demographic information before appointments.
Answer and manage incoming patient and facility telephone calls in a professional and timely manner.
Review, organize, and appropriately route incoming faxes, emails, medical records, laboratory results, and other clinical correspondence.
Schedule and coordinate patient appointments, follow-up visits, and other required services.
Monitor scheduling needs and assist with ensuring patients receive appropriate and timely follow-up.
Communicate with patients, caregivers, facilities, pharmacies, laboratories, home health agencies, and other healthcare professionals as directed.
Assist providers with clinical documentation and note-taking during or after patient encounters as appropriate.
Accurately enter and update medication lists, medical histories, allergies, and other patient information in the electronic health record (EHR).
Perform medication reconciliation support and communicate discrepancies to the provider for review.
Assist providers with obtaining information necessary for patient care and follow-up.
Help coordinate referrals, laboratory testing, diagnostic services, and other provider orders.
Track outstanding patient-care items and communicate with the provider regarding issues requiring follow-up.
Maintain accurate, complete, and timely documentation in the patient's medical record.
Protect patient confidentiality and follow HIPAA and office privacy and security requirements.
Assist with general clinical and administrative duties necessary to maintain an efficient primary care practice.
Work collaboratively with providers and other team members to maintain smooth patient flow and excellent continuity of care.
Perform additional Medical Assistant duties within the individual's training and permitted scope as assigned by the practice.

Job Requirements:

The successful candidate must have at least one year of Medical Assistant experience in a primary care or comparable outpatient medical practice. Experience working with a high-volume patient population and independently coordinating multiple patient cases is strongly preferred.

The candidate must:
Speak fluent English, Armenian, and Russian to effectively communicate with our diverse patient population.
Have excellent verbal and written communication skills.
Have strong telephone communication and patient-service skills.
Be comfortable communicating with patients, caregivers, providers, pharmacies, laboratories, facilities, and other healthcare organizations.
Have experience working with electronic health records and entering patient information accurately.
Be familiar with medication lists, medical terminology, primary care workflows, and basic clinical documentation.
Demonstrate excellent organizational and time-management skills.
Be able to prioritize multiple tasks and follow through on pending patient-care matters.
Be comfortable working independently with appropriate provider supervision.
Be dependable, punctual, responsible, and professional.
Demonstrate strong attention to detail and accuracy.
Maintain strict patient confidentiality and comply with HIPAA requirements.
Be comfortable working in a hybrid clinical environment, including remote case coordination and office-based responsibilities.
Be adaptable and comfortable working in a dynamic, fast-growing medical practice where responsibilities may evolve as the practice expands.

Preferred Qualifications
Previous experience with primary care case coordination, patient intake, appointment scheduling, medication reconciliation, EHR documentation, referrals, home health coordination, and communication with residential or community-based healthcare organizations is highly desirable.

Experience assisting physicians, nurse practitioners, or other healthcare providers with clinical documentation and management of patient follow-up is also preferred.

Ideal Candidate
The ideal candidate is someone who takes initiative, communicates clearly, stays organized, and understands that excellent primary care requires consistent follow-through. This individual should be comfortable managing several patient-related responsibilities simultaneously while maintaining accuracy, professionalism, and compassion.

Because Our Medical Office is a growing practice, we are particularly interested in someone who is flexible, dependable, solution-oriented, and interested in growing professionally with our team.

Salary:

$20-$25

Address / Location:

3808 W. Riverside Dr # 406

Contact Name:

Anna Walker, FNP

Phone Number:

213-308-4659

E-mail:

annanp@familyfirstnursing.com

ID:

JOB-73077

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