Administrator at Medical Supply Office - Պահանջվում է աշխատակից բժշկական գրասենյակում - Simi Valley, CA

A leading medical supplier of durable medical equipment, specializing in incontinence products, diabetes management tools, and a wide range of medical supplies. Our goal is to provide quality products and exceptional customer service to patients, caregivers, and healthcare professionals throughout Simi Valley and beyond.

Our team of experts includes experienced professionals who are dedicated to helping our clients find the right solutions for their unique needs. We understand that each patient has specific requirements, and we strive to provide tailored solutions that can improve their quality of life and make a real difference.

Job Summary:

We are currently seeking a motivated and experienced individual to join our team as a Prior Authorization Representative. In this role, you will be responsible for prescirption refills and coordinating and completing prior authorizations, while assisting office staff with phone. This will play a critical role in ensuring the satisfaction of our customers.

The ideal candidate will have strong interpersonal skill with a strong attention to detail, and will be able to work effectively both independently and as part of a team. They must be able to prioritize tasks, work efficiently under pressure, and have excellent communication skills.

Responsibilities:

Responsibilities include but are not limited to the list below. A more specific list will be provided during training, depending on your position.

Communicate with insurance companies, patients and providers.
Provide excellent customer service when interacting with patients regarding medical claims and payments, including communicating with patients and family members.
Answer questions and handle complaints from clients regarding orders.
Make corrections as necessary to ensure timely payment and completeness of all claims.
Verify and confirm proper coverage through eligibility and benefit verification.
Research and resolve discrepancies, denials, appeals, and insurance mail-backs.

If you are passionate about helping people and making a difference in their lives, and have the required qualifications and skills, we encourage you to apply for this exciting opportunity. We offer a competitive salary and a dynamic work environment that values teamwork, innovation, and excellence.